Shipping policy

Shipping Policy

Last Updated: August 4, 2026

Thank you for shopping with BECO – Sustainable Brand. We are committed to delivering your order safely and on time. Please read our Shipping Policy carefully to understand how we process and ship your orders.

Order Processing

  • All orders are processed within 5–7 business days after successful payment confirmation.

  • Orders are processed only on business days (Monday to Saturday), excluding public holidays.

  • During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer. If there is a significant delay, we will notify you via email or phone.

Shipping & Delivery

Once your order has been processed, it will be shipped through our trusted logistics partner, Shiprocket.

Estimated delivery times may vary depending on your location:

  • Metro Cities: 2–5 business days after dispatch

  • Other Cities & Towns: 3–7 business days after dispatch

  • Remote or Rural Areas: 5–10 business days after dispatch

Please note that these are estimated delivery timelines and may vary due to factors beyond our control, such as weather conditions, courier delays, festivals, natural disasters, or government restrictions.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS containing your tracking number and tracking link.

You can use this information to monitor the status of your shipment at any time.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

If your order qualifies for free shipping under any promotional offer, the shipping charge will automatically be waived at checkout.

Delivery Address

Please ensure that your shipping address, contact number, and PIN code are correct before placing your order.

BECO is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts

Our courier partner may attempt delivery multiple times.

If delivery cannot be completed due to reasons such as:

  • Incorrect address

  • Customer unavailable

  • Refusal to accept the package

the shipment may be returned to us. Additional shipping charges may apply for reshipping the order.

Damaged or Missing Packages

If your package arrives damaged, appears tampered with, or any items are missing, please contact us within 48 hours of delivery.

To help us investigate the issue, please provide:

  • Your Order Number

  • Photos of the package

  • Photos of the product (if damaged)

We will work with our shipping partner to resolve the issue as quickly as possible.

Shipping Restrictions

Currently, BECO ships within India only.

We do not offer international shipping at this time.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

BECO – Sustainable Brand

📧 Email: devanshkhandelwal061@gmail.com

📞 Phone: +91 8079005708

We are always happy to assist you with your order.