Shipping Policy

Thank you for shopping with BECO – Sustainable Brand. We aim to process and deliver every order safely and efficiently. Please review the information below for details about order processing, delivery, tracking, and shipping.

Order Processing

Orders are processed within 5–7 business days after successful payment confirmation.

Orders are processed Monday to Saturday, excluding public holidays. During sales, festive periods, or other high-demand periods, processing may take longer. We will notify you if there is a significant delay affecting your order.

Shipping & Delivery

Once your order has been processed, it will be shipped through our logistics partner, Shiprocket.

Estimated delivery times after dispatch are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote & Rural Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather, public holidays, festivals, natural events, or other circumstances beyond our control.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation via email or SMS with the available tracking details.

You can use the tracking information to monitor your shipment until delivery.

Shipping Charges

Applicable shipping charges will be displayed at checkout before payment is completed.

Orders eligible for free shipping under an applicable offer will have the shipping charge waived at checkout.

Delivery Address

Please ensure that your name, delivery address, mobile number, and PIN code are accurate before placing your order.

BECO is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Failed Delivery Attempts

Our delivery partner may make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, customer unavailability, refusal to accept the package, or similar customer-related reasons, the order may be returned to us.

Additional shipping charges may apply if the order needs to be reshipped.

Damaged or Missing Packages

If your package arrives visibly damaged, tampered with, or with missing items, please contact us within 48 hours of delivery.

Please provide:

  • Order number

  • Photographs of the outer packaging

  • Photographs of the product and any damage or missing items

We will review the issue and coordinate with our logistics partner to provide an appropriate resolution.

Shipping Restrictions

BECO currently ships within India only. International shipping is not available at this time.

Contact Us

For questions regarding your order, shipping, or delivery, please contact:

BECO – Sustainable Brand

Email: devanshkhandelwal061@gmail.com
Phone: +91 8079005708