PRIVACY POLICY

At BECO – Sustainable Brand, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, create an account, place an order, or contact us.

Information We Collect

Depending on how you use our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and purchase history

  • Account information, if you create an account

  • Information you provide when contacting customer support

  • Device, browser, IP address, cookies, and website usage information

Payment information is processed through third-party payment providers. We do not store complete credit card, debit card, or banking details on our servers.

How We Collect Information

We collect information:

  • Directly from you when you place an order, create an account, or contact us.

  • Automatically through cookies and similar technologies.

  • Through Shopify, payment providers, shipping partners, and other service providers involved in operating our website and fulfilling your orders.

How We Use Your Information

We may use your information to:

  • Process and deliver orders.

  • Process returns and refunds.

  • Provide customer support.

  • Send order and delivery updates.

  • Improve our website, products, and services.

  • Prevent fraud and unauthorized transactions.

  • Comply with applicable legal requirements.

  • Send promotional communications where permitted by law.

Cookies

We may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, improve website performance, understand website usage, and support relevant advertising.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Sharing Your Information

We may share your information with trusted service providers when necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping and delivery partners

  • Technology and hosting providers

  • Analytics and marketing service providers, where applicable

  • Government authorities where required by law

We do not sell your personal information.

Shopify

Our online store is powered by Shopify. Information submitted through our website may be processed by Shopify in accordance with its privacy practices.

Shopify's Privacy Policy:
https://privacy.shopify.com

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children where prohibited by applicable law. We do not knowingly collect personal information from children in violation of applicable law.

Data Security

We use reasonable technical, administrative, and organizational measures to protect your personal information. However, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill orders, maintain required business records, resolve disputes, prevent fraud, and comply with legal obligations.

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your information where legally permitted.

  • Request a copy of certain personal information.

  • Withdraw consent for certain communications.

To exercise an applicable privacy right, contact us using the details below. We may need to verify your identity before processing your request.

International Data Transfers

Some service providers may process or store information outside your country. Where required by law, appropriate safeguards will be used to protect your information.

Updates to This Policy

We may update this Privacy Policy when necessary. Any changes will be published on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or privacy-related requests:

BECO – Sustainable Brand

Email: devanshkhandelwal061@gmail.com
Phone: +91 8079005708
Address: Panchayat Samiti Road, Banawadi Bhawan, Dausa – 303303, Rajasthan, India