Privacy policy

Privacy Policy

Last Updated: August 4, 2026

At BECO – Sustainable Brand , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, place an order, or otherwise interact with our Shopify store.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our store, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

Payment Information

Payments are processed securely through trusted payment providers. We do not store your complete credit card, debit card, or banking information on our servers.

Order Information

We collect information related to:

  • Products viewed

  • Cart activity

  • Wishlist items

  • Orders placed

  • Returns and exchanges

  • Purchase history

Account Information

If you create an account, we may collect:

  • Username

  • Password (encrypted)

  • Account preferences

  • Saved addresses

Device Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser type

  • Device type

  • Operating system

  • Time zone

  • Cookies and similar technologies

  • Website usage information

Customer Communications

If you contact us through email, forms, chat, or customer support, we collect the information you choose to provide.

How We Collect Information

We collect information:

  • Directly from you when you place an order or contact us.

  • Automatically through cookies and website technologies.

  • Through Shopify and payment gateways.

  • Through delivery partners and service providers.

  • Through advertising and analytics partners where applicable.

How We Use Your Information

Your information helps us to:

  • Process and fulfill your orders

  • Deliver products

  • Process refunds and returns

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and website

  • Personalize your shopping experience

  • Detect fraud and prevent unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails and offers (only where permitted)

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Keep products in your shopping cart

  • Improve website performance

  • Measure traffic and analytics

  • Personalize advertising

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We only share your information when necessary, including with:

  • Shopify (our eCommerce platform)

  • Payment processors

  • Shipping and logistics partners

  • IT and cloud service providers

  • Analytics providers

  • Marketing partners (where applicable)

  • Government authorities when legally required

We do not sell your personal information.

Shopify

Our online store is powered by Shopify.

Information you submit through our store may be processed by Shopify in accordance with Shopify's Privacy Policy.

For more information, please visit:

https://privacy.shopify.com

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children.

If you believe a child has submitted personal information to us, please contact us so we can remove it.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to use commercially acceptable means to protect your data, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Receive a copy of your personal data

  • Withdraw marketing consent

  • Request restrictions on certain processing activities

To exercise these rights, please contact us using the information below.

International Data Transfers

Some of our service providers, including Shopify, may process your information outside your country of residence.

Where required, appropriate safeguards are implemented to protect your personal information.

Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated revision date.

Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

BECO – Sustainable Brand

📧 Email: devanshkhandelwal061@gmail.com

📞 Phone: +91 8079005708

📍 Address: Panchayat Samiti Road, Banawadi Bhawan, Dausa – 303303, Rajasthan, India